Terms of Services
Revision date: 1/1/2018

All services provided by SteadyIO ("SteadyIO") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless SteadyIO from any claims resulting from the use of service which damages the subscriber or any other party.

Prohibited are sites that promote any illegal activity or present content that may be damaging to SteadyIO' servers, or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

pirated software
hacker programs or archives
Warez sites

IRC
We currently do not allow IRC or IRC bots to be operated on our servers.

Server Abuse
Any attempt to undermine or cause harm to a server or customer of SteadyIO is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion. If we do make this choice we will gladly refund ypur money back. It would be pretty rare for this to occure unless your site is harmful in anyway.

Billing
We offer monthly and yearly plans. The due date is due on the same day you placed the order. We will give you 15 days to make a payment or suspend your account untill you do so you do so. On the 30th day, if no payment is made or no contact is made we will terminate your account which means losing all your data. If you have any billing issues just contact us and atleast let us know your issues and we will be more then happy to work with you.

Money back guarantee & refund policy
We offer a 30 day Money back guarantee.
Refunds: You can cancel your services within the dashboard, create a ticket for refund.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion. We will contact you the reasons why and make sure you obtian your data before deleting.

Limitation of Liability
SteadyIO shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from SteadyIO ' servers going off-line or being unavailable for any reason whatsoever. Furthermore, SteadyIO shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of SteadyIO ' servers. If you post a negative review online we will just terminate your account without further help.
We are willing to do what it takes to keep you happy. We have monthly backups for free on each account so if your willing to work with us we have the ability to restore a website that either you or us deleted by accident.

Disclaimer
SteadyIO cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by SteadyIO are resold. Thus, certain equipment, routing, software and programming used by SteadyIO are not directly owned or written by SteadyIO. Moreover, SteadyIO holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as SteadyIO sees fit.

Account Activation
By activating your account with SteadyIO, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

NOTICE: If you sign up for an account and fail to comply with these terms, we will advise you by e-mail prior to taking any action to provide you with an opportunity to correct the problem.

Server Uptime Guarantee
SteadyIO guarantees 99.993% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.

SteadyIO reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.

Privacy
Revision date: 1/1/2018

SteadyIO has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site.

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site. We use this information for no other reason.

Order Forms

Our site uses an order form for customers to request services. (128 bit encryption). We collect sensitive information which is used only for our purpose, not third party receives any type of information from us.

Contact information from the order forms is used to get in touch with the customer when necessary.

Billing information that is collected is used to bill the user for services.

Unique identifiers are collected from Web site visitors to verify the user's identity.

Demographic and profile data is also collected at our site.

We use this data to tailor our visitor's experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use strong SSL encryption to ensure your privacy.

Third Parties

Information collected on this site is strictly for our use, NO OTHER OUTSIDE PERSONS MAY VIEW YOUR PERSONAL INFORMATION SUCH BILLING INFORMATION, ETC.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: support@steadyio.com


Acceptable Use Policy
Revision date: 1/1/2018

As a provider of web site hosting and other Internet-related services, SteadyIO offers its customer (also known as "Subscribers") and their customers and users the means to acquire and disseminate a wealth of public, private, commercial and non-commercial information. SteadyIO respects that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, SteadyIO reserves the right to take certain preventive or corrective actions. In order to protect these competing interests, SteadyIO has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement, and is intended as a guide to the customer's rights and obligations when using SteadyIO' services. This AUP will be revised from time to time.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use it, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that SteadyIO cannot monitor, verify, warrant or vouch for the accuracy and quality of the information they acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet may be sexually explicit or otherwise offensive. Because SteadyIO cannot monitor or censor the Internet, and will not attempt to do so, SteadyIO cannot accept any responsibility for injury to its subscribers resulting from inaccurate, unsuitable, offensive or illegal Internet communications.

When subscribers disseminate information from the Internet, they must keep in mind that SteadyIO does not review, edit, censor or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation and other harmful speech. Also, because the information created is carried over SteadyIO' network and may reach a large number of people, including both subscribers and non-subscribers of SteadyIO, subscribers' postings to the Internet may affect other subscribers and may affect SteadyIO' goodwill, business, reputation or operations. For these reasons, subscribers violate SteadyIO policy and the Service Agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:

Spamming:
Sending unsolicited bulk and/or commercial information over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward SteadyIO,

Audio/Video Streaming:
Audio/Video Streaming is not hosting friendly. As such, SteadyIO does not allow any streaming of audio or video content. Offending accounts will be suspended without noticed or terminated.

Adult-Oriented Content:
SteadyIO does not allow adult content and will suspend/terminate any offending account.

Large File Policy:
SteadyIO is not for file hosting and distribution - Such files include but are not limited to .ISO, audio/video files, .EXE files. If you are unsure whether your file is against this policy, please e-mail support@steadyio.com.

Obscene Speech or Materials:
Using SteadyIO' network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material is prohibited. SteadyIO is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through its network.

Defamatory or Abusive Language:
Using SteadyIO' network as a means to transmit or post negative, defamatory, harassing, abusive or threatening language.

Forging of Headers:
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks:
Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan or other information-gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses or Other Destructive Activities:
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service or equipment.

Facilitation a Violation of this AUP:
Advertising, transmitting or otherwise making available any software, program, product or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks and piracy of software.

Export Control Violations:
Exporting encryption software over the Internet or otherwise, to points outside the United States.

Usenet Groups:
SteadyIO reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.

Other Illegal Activities:
Engaging in activities that are determined to be illegal, including, but not limited to, advertising, transmitting or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards and pirating software.

Other Activities:
Engaging in activities, whether lawful or unlawful, that SteadyIO determines to be harmful to its subscribers, operations, reputation, goodwill or customer relations.

As we have pointed out, the responsibility for avoiding harmful activities just described rests primarily with the subscriber. SteadyIO will not, as an ordinary practice, monitor the communications of its subscribers to ensure that the comply with SteadyIO' policy or applicable law. However, when SteadyIO becomes aware of harmful activities, it may take any action to stop the harmful activity, including, but not limited to, removal of information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or any other action deemed appropriate by SteadyIO.

SteadyIO is also aware that many of its subscribers are themselves providers of Internet services, and that information reaching SteadyIO' facilities from those subscribers may have originated from a customer of the subscriber or from another third party. SteadyIO does not require its subscribers who offer Internet services to monitor or censor transmissions or web sites created by customers of its subscribers. SteadyIO reserves the right to directly take action against a customer of its subscribers. Also, SteadyIO may take action against the SteadyIO' subscriber because of activities of a customer of the subscriber, even though the action may affect other customers of the subscriber. Similarly, SteadyIO anticipates that subscribers who offer Internet services will cooperate with SteadyIO in any corrective or preventive action that SteadyIO deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of SteadyIO policy.

SteadyIO will not intentionally monitor private electronic mail messages sent or receive by its subscribers, unless required to do so by law, governmental authority or when public safety is at stake. SteadyIO may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, SteadyIO may disclose information, including, but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or governmental request. SteadyIO assumes not obligation to inform the subscriber that subscriber information has been provided and, in some cases, may be prohibited by law from giving such notice. Finally, SteadyIO may disclose subscriber information or information transmitted over its network where necessary to protect SteadyIO and others from harm, or where such disclosure is necessary to the proper operation of the system. However, SteadyIO will never sell information to other services or outside companies.

SteadyIO expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of online communications. A subscriber's failure to comply with those laws will violate SteadyIO policy. Finally, SteadyIO wishes to emphasize that, in signing the Service Agreement, subscribers indemnify SteadyIO for any violation of the Service Agreement, law or SteadyIO policy resulting in loss to SteadyIO or the bringing of any claim against SteadyIO by any third party. This means that, if SteadyIO is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will be responsible for payment of any damages awarded against SteadyIO, plus costs and reasonable attorney's fees.

We hope this is helpful in clarifying the obligations of Internet users, including SteadyIO and its subscribers, as responsible members of the Internet. Any complaints about a subscriber's violation of this AUP should be sent to support@steadyio.com.
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